- The user shall not be liable
for any unauthorised transactions occurring through the use of Internet
Banking which can be attributed to the fraudulent or negligent conduct
of the employees or agents of the Bank
- If the user has complied with
the terms and advises the bank immediately after he suspects that his
user-id or password is known to another person and/ or notices an
unauthorised transaction in his Internet Banking account, he/she shall
not be liable for losses arising out of the unauthorised transactions
occurring in the Internet Banking accounts after the receipt of
such advice by the Bank
- The user shall be liable for
some or all loss from unauthorised transactions in the Internet Banking
accounts if he has breached the terms or contributed or caused the loss
by negligent actions such as the following:
- Keeping a written or
electronic record of Internet Banking password
- Disclosing or failing to
take all reasonable steps to prevent disclosure of the Internet Banking
user-id or password to anyone including Bank staff and/ or failing to
advise the bank of such disclosure within reasonable time
- Not advising the Bank in a
reasonable time about unauthorised access to or erroneous transactions
in the Internet Banking accounts
- The Bank shall not be liable
for any unauthorised transactions occurring through the use of Internet
Banking which can be attributed to the fraudulent or negligent conduct
of the user
- The Bank shall in no
circumstances be held liable to the user if Internet Banking access is
not available in the desired manner for reasons including but not
limited to natural calamity, floods, fire and other natural disasters,
legal restraints, faults in the telecommunication network or internet
or network failure, software or hardware error or any other reason
beyond the control of the Bank. Under no circumstances shall the Bank
be liable for any damages whatsoever whether such damages are direct,
indirect, incidental, consequential and irrespective of whether any
claim is based on loss of revenue, investment, production, goodwill,
profit, interruption of business or any other loss of any character or
nature whatsoever and whether sustained by the user or any other
person.
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